T50 won’t connect after Firmware Update

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  • #8471
    Basti83
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    Hi all,

    I’ll try to make it short since I already had long conversations with the Wyse support before about this issue.

    We have several T50 Ubuntu clients running on the citrix web Interface right now, all with firmware 1.018 (I know, old stuff, but it works at least..).
    So far so good. Some time ago we updated to citrix Storefront and this is where the trouble begins with.
    The T50 boxes needed a firmware update to get them talking with storefront -also all good so far. But the problem was that the goal we wanted to achive didn’t work as expected with the T50 Clients (don’t want to explain it, would get to long).
    So we decided to leave all as it is, which actually works, since the configuration in the.ini file directly points to the citrix worker and not to the pn Agent server / Storefront.
    That means that we’ll leave the “old” .ini configuration which works now on the web interface, and just upgrade to storefront without chaning the .ini file.
    That’s the plan at least ;-).
    But now I have two T50 clients with new firmware 1.037 and they won’t connect to the current running configuration with citrix webserver.
    It works with the “not wanted” storefront configuration, but not in “the old world” with citrix Web Server.

    It “won’t connect” means that the Desktop app actually does not start, after login, even when clicking on it.

    Any ideas?

    This is the .ini file wich is linked to the old webserver config, and wich is still running fine in production with T50 clients on Firmware 1.018 :

    ;*************************************************************
    ;* *
    ;* This wlx.ini file was generated with the *
    ;* Configuration File Generator 6.1.01 *
    ;* Copyright by Thomas Moellerbernd *
    ;* *
    ;* https://technicalhelp.de *
    ;* *
    ;*************************************************************

    ;*************************************************************
    ;* General 1 *
    ;*************************************************************
    Include=$mac.ini
    DesktopTaskbar=Top
    Privilege=High
    Desktop.DisableChanges=yes
    Desktop.DisableTaskbar=yes
    Desktop.DisableDesktopMenu=yes

    ;*************************************************************
    ;* General 2 *
    ;*************************************************************

    Keyboard.layouts=de
    ;Language=de_DE.UTF-8

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    DeskColor=”#000000″

    ;*************************************************************
    ;* Time *
    ;*************************************************************

    Timeserver=ntp1.ptb.de;10.40.1.2
    Timeformat=”24-hour format”
    TimeZone=”Europe/Berlin” ManualOverride=true

    ;*************************************************************
    ;* AddON *
    ;*************************************************************

    AutoInstallPackagesUrl=”ftp://1.2.3.4/ wlx addons”
    NewAddons=”usb-serial-mod_2.6.32-217.hedley_armel.deb”

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    SignOn=No
    DefaultUser=admin
    DefaultPassword=1234
    Autologin=yes

    ;*************************************************************
    ;* ICA *
    ;*************************************************************

    ;PnliteServer=test

    ;


    ;- ICA Session 1 –
    ;- Each line but the last must end with a ‘ ‘ –
    ;



    CONNECT=ICA
    BrowserIP=server01:80,Server02:80,Server03:80,Server04:80
    Application=”Desktop”
    Description=”Desktop Xen”
    AutoConnect=yes
    Reconnect=yes
    Fullscreen=yes
    ;Username=$UN
    ;Password=$PW
    Domainname=test
    LocalCopy=no
    ScreenSaver=0
    HttpBrowsing=1
    ICADrives=z=floppy,rw y=disk,rw X=cdrom,rw
    LockTerminal=no

    Thanks in advance!
    πŸ˜€

    #25297
    ConfGen
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    • Total Post: 10692
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    There is a backslash missing after BrowserIP:

    CONNECT=ICA
    BrowserIP=server01:80,Server02:80,Server03:80,Server04:80
    Application=”Desktop”

    CG

    #25300
    Basti83
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    Thanks, but this isn’t the issue.
    Just my fault, since I changed the server names ;-).
    Double checked it, and in the test environment everything is allright.

    #25303
    ConfGen
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    So, the only difference between working and non-working units is the firmware version?

    CG

    #25312
    Basti83
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    Seems like, yes. Since it still works with storefront config I have no other idea what the issue could be…

    #25315
    ConfGen
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    Have you tried to downgrade one of the two to verify this?

    CG

    #25542
    doughobbs
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    I found on a 0.37 image that having multiple entries on the BrowserIP= entry goofs up the ICA client.. if you look at the logs (/home/*USER*/.ICAClient/Logs/****.log for it you will most likely find that it states something like:-

    ‘http-url-withheld;server01:80,Server02:80,Server03:80,Server04:80/citrix/pnagent/config.xml”

    I found that no matter what I tried the BroswerIP= option can only exist once for each connection and can only have one entry. To add in all the servers I had to put this in the ini file:-

    BrowserIP=IP ADDRESS OF THE XENAPP FARM WEB SERVER VIP

    What I am struggling with now is a common ini file format that works with both 0.28 and 0.37 firmwares…. consistency and documentation from the manufacturers would be a great thing with these!!!

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