T10 giving "Session Connecting has timed out" error

Viewing 15 posts - 1 through 15 (of 17 total)
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  • #43309
    raul04
    Participant
    • Total Post: 16
    • Regular Joe
    • ★★

    Hi,

    We have T10 thin clients with firmware Ver 8.0_512.
    Recently we have been getting a pop up message that reads out :

    “Notice!
    Session Connecting has timed out”

    If you click “OK” on the pop up, it resets and asks to login again.
    If you just leave it, the session launches.

    Below is my wnos.ini file.
    Please help with any known resolution or troubleshooting of this errror.

    Thanks!

    ;*************************************************************
    General 1
    ;*************************************************************

    AdminMode=yes Admin-Username=xxxxxxxxxx Admin-Password=xxxxxxxxx
    Privilege=None ShowDisplaySettings=yes EnableKeyboardMouseSettings=yes

    ;SaveSysinfo=usb

    SignOn=yes DefaultINI=default.ini
    ;SignOn=yes

    SelectGroup=yes \
    Description=”Desktop..” groupname=xenapp \
    Description=”VDI” groupname=vdi \
    Description=”CTXM001″ groupname=ctx001 \
    Description=”Desktop_IE” groupname=Desktop_IE8 \
    Description=”Desktop_UAT” groupname=Desktop_UAT

    autoload=1

    RapportDisable=no
    WDMService=Yes Quickmode=yes

    ;MouseSpeed=0

    SysMode=VDI toolbarclick=yes toolbardelay=2 toolbarEnableonesession=yes

    ;*************************************************************
    ; Time
    ;*************************************************************

    Timeserver=10.248.84.1 Timeformat=”24-hour format” Dateformat=dd/mm/yyyy

    TimeZone=’Greenwich Mean Time’ ManualOverride=yes Daylight=yes Start=030507 End=100407 TimeZoneName=”GMT Standard Time”

    ;*************************************************************
    ; Network
    ;*************************************************************

    MaxVNCD=1
    VncPassword=”xxxxxxxxxx” Encrypt=yes
    VncPrompt=yes

    ;*************************************************************
    ; Display
    ;*************************************************************

    ; SignOn Logo ‘LED’
    formurl=”LED_352x80_New.gif”
    Desktop=No
    DesktopColorDepth=32

    ;Desktop background = Windows default blue
    DeskColor=”0 78 152″

    Language=Uk

    SessionConfig=ALL MapDisks=yes

    Include=$mac.ini

    #43313
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Add this:
    SessionConfig=ICA Timeout=no

    CG

    #43317
    raul04
    Participant
    • Total Post: 16
    • Regular Joe
    • ★★

    As u can notice we have multiple groups for users.
    Is this entry to be made on the primary wnos.ini or the ini of the group that is being accessed?

    Also the details i have pasted are from the wnos.ini which has
    SessionConfig=ALL MapDisks=yes

    Do you mean i need to change this to
    SessionConfig=ICA Timeout=no MapDisks=yes

    Please advise thanks.

    #43318
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Just add the Timeout=no parameter to you existing SessionConfig=All line or add a second SessionConfig=all line, doesn’t matter.

    CG

    #43330
    raul04
    Participant
    • Total Post: 16
    • Regular Joe
    • ★★

    Thanks.

    Is it possible to add this Timeout=no parameter in the mac ini file for just one thin client?

    I want to check this option for one thin client before making changes to central wnos.in file as i am not sure of the behavior of this parameter in our environment.

    Please advise, if adding this parameter in the macaddress.ini file work.

    Thanks.

    #43339
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    If you use a mac.ini file you can do that.
    But copy the whole pnliteserver line including all sub-parameters like the Timeout in it.

    CG

    #45234
    dinesh.pandey
    Participant
    • Total Post: 8
    • Newbie

    Hi CG,

    Am also facing the error called” Session connecting has time out” and i followed your recommendation but didn’t help me.

    Additionally, getting other error also like ” citrix Sign-on failed”. Please help me to fix these errors.

    Thanks

    DP

    #45238
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Do you have this parameter in your wnos.ini?

    SessionConfig=ICA Timeout=no

    CG

    #45241
    dinesh.pandey
    Participant
    • Total Post: 8
    • Newbie

    Please see below wnos.ini configuration.

     

    ;*************************************************************
    ;* Peripherals *
    ;*************************************************************

    ;* Language=us_int

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    ;* Screensaver=30 LockTerminal=yes Type=1
    ;* Device=vusb Type=HDX

    ;*************************************************************
    ;* Time *
    ;*************************************************************

    Timeserver=ntp2.keane.com Timeformat=”24-hour format” Dateformat=mm/dd/yyyy
    TimeZone=’GMT + 05:30′ ManualOverride=yes

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    ;* Device=Ethernet Speed=”Auto”
    SignOn=Yes
    DomainList=”IN,Americas”

    ;*************************************************************
    ;* General Session *
    ;*************************************************************

    ;* SessionConfig=ALL UnmapPrinters=no DisableSound=No WyseVDA=yes VUSB_AUDIO=yes VUSB_VIDEO=yes Fullscreen=yes

     

    ;*************************************************************
    ;* ICA *
    ;*************************************************************

    Seamless=yes
    PnliteServer=https://xx.xxx.xx.xx/Citrix/VDI/PNAgent/config.xml Storefront=no
    ;* ReconnectAtLogon=2 ReconnectFromButton=2

    #45246
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Obviously you are missing that parameter then.

    CG

    #45274
    dinesh.pandey
    Participant
    • Total Post: 8
    • Newbie

    Could you please let me know where we need to add “SessionConfig=ICA Timeout=no” line ?

    #45283
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    It doesn’t matter.
    Anywhere in a separate line. Maybe the ICA section would be a logical area 😉

    CG

    #50205
    chetya
    Participant
    • Total Post: 2
    • Newbie

    We tried to add Timeout=no to the ini file for Wyse 3040 and 5010 /  Thin OS 8.5.020  that gave me “Session Connecting has timed out” error.

    I used this configuration for VMware PCoIP configuration. Which is like the below lines:

    SessionConfig=PCoIP Timeout=no USBRedirection=PCoIP

    This situation we see only when the VDI is in PoweredOff State and try to launch it. While it tried to establish the connection it pops up with “Session Connecting has timed out” error message.

    If I click “OK” on the pop up, it resets and asks to login again.
    If I just leave it, the session launches with the pop up still on the screen. However, if we click “OK” on that pop up, the session is disconnected and brings back to login screen.

    Is there anything we can set to overcome for PCoIP session timeout error. Further to this, we see the pop up comes after 30 sec of session being initiated. This is applicable for single desktop users, where the PCoIP session is initiated automatically after authentication. OR for multiple VDI desktop access users with “Auto-connect on start-up” is selected.

    #50848
    Erwin.Leetink
    Participant
    • Total Post: 11
    • Regular Joe
    • ★★

    We have the same issue, at irregular moments. All on thin clients.

    Since we use Dell Wyse Management Server, and no .ini files,  I added the rule to the Advanced section. Allas, no avail. Any help here? 

    #52639
    sunnyfi
    Participant
    • Total Post: 2
    • Newbie

    Hello,

    we have the exactly same problem.

    Infra:

    Latest WMS

    Horizon 7.12 Connection and Composer server

    Thin Clients with latest Horizon package

    Golden image with latest Agent

    Using Blast protocol for connections

    _____________________________________________________

    We were testing in lab infrastructure behaviour where VM will be powered off and after user signs in VM starts and user was succesfully conected. In previous releases (Exacly 7.6) we were experiencing VM not ready timeout. But after installing version 7.11, problem in lab disappear. So we did expecti the same behaviour in production envirenment. Surprise surprise, there is a new  notification “Session connecting has time out”.

    Any luck solving your problem?

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