Strange issue with Jabra + ThinOs + SD WAN + Citrix

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  • #107903
    Hoerti
    Participant
    • Total Post: 17
    • Regular Joe
    • ★★

    Hi,

    5070 Thin Clients, tested with different firmware (currently 2208 but it does not depend on this)
    5070 linux workspace (tested with different version, currently 22.7.0.20.2)

    Citrix 1912 LTSR CU5

    Generic USB redirection

    Jabra Engage 65

    Citrix policies set for audio

    Managing through Wyse Management Suite

     

     

     

    When connecting to my citrix desktop through LAN, Jabra Headset works fine.
    When accessing my citrix desktop through SD-WAN, Jabra Headset has very bad quality (jittering)

    Nothing but the network cable changes (Same WMS config, same Citrix policies, same AD groups, same headset).

    Any ideas? Thanks!

    #107931
    mitsoDjames22
    Participant
    • Total Post: 17
    • Regular Joe
    • ★★

    same as me!!

    we dont have SD WAN, and are using Citrix DaaS.

    when listening to Jabra, its choppy/cuts out here and there.

    please let me know if you find a solution.

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