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August 4, 2008 at 7:06 pm #1374
We moved our server running 4.5.x and when I open device manager all 200 of my devices are showing red. Not a single yellow or green.
I changed the IP of the server this morning. Do I need to change it in WDM or in the Dbase?
I saw a mention of MDtools but it is not in the Wyse FTP site and I searched google and the forums here for it with no luck.
Any help would be appreciated.
NormAugust 13, 2008 at 3:30 pm #13603
So you have changed the IP address of your server but did nothing on the clients side? How should a client know the new IP?
Adjust the IP on the client side and everything will be good again.
Also change the IP under Configuration Manager-Software Repository-Master to the the new IP.
CGAugust 13, 2008 at 3:37 pm #13606
The clients are pointing to the dns name, so they see the server and db fine.
I used the MD tools to change the ip in the Master and the devices still show red, although a few have changed to gree, and a couple of yellow.
Is there a way to force a mass refresh to have all clients check in and update i the system?August 13, 2008 at 3:46 pm #13608
Yes, mark all clients and right click them. Now select “Refresh Device Information”August 13, 2008 at 5:54 pm #13615
CAn I delete all devices in the WDM and if so will they repopulate themselves?
Will it cause an outage? WIll it cause the devices to reboot?August 13, 2008 at 6:34 pm #13616
You can delete all clients, of course, but only one by one.
If the units are XPe based units they will most likely reboot, all other will just check in again without booting.August 24, 2008 at 3:41 am #13722thinkthinMember
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I would not delete them all, as ConfGen said try highlighting “refresh device information”. This should cause the device to check back in to the WDM server BUT BEWARE, THE DEVICES WILL REBOOT WHAEN THIS HAPPENS as the IP will change client side. This means a reboot to disable the write filter, so do this out of hours.
If the devices still do not show up I would say there is an issue with the server and you need to fix this. If you delete all the devices it could be painful trying to discover them all again,
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