S90 – PXE

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  • #793
    mikev
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    hi,

    i have got a S90 new image and want to pull the image in Rapport with “Get Device Image” option.

    Problem is, when i boot my S90 it does pick up an IP – no issues – but when i check in Rapport and right click on this device i do not get the option of “Get Device Image (requires .PXE)”. Without this option i cannot pull the image in Rapport.

    Can someone pls advice what is wrong? – or is there some problem with S90?

    Thanks.

    #10979
    thinkthin
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    Hi,

    Is the S90 on the same subnet as the WDM server? IF they are not you will need to configure IP helpers to get PXE working. This is a common requirement for any PXE based system (like RIS, Alteris etc)

    Have a search on this site for “PXE” and there is a doc on setting this up on Cisco equipment,

    Cheers,
    -TT

    #10980
    mikev
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    Thanks mate.

    yes – my S90 and Rapport are both on same subnet. I am using Rapport v4.4.1 – not sure if this is the issue. I have applied all latest hotfixes but no luck.

    Any thoughts?

    Thanks.

    #10983
    ConfGen
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    Hi mikev,

    how did you get the S90 in the Device Manager? Manually or did it appear itself. Check the Control Panel/Rapport applet if it reflects the IP address of the Rapport (ups, WDM) server.
    When you reboot the S90 does it do a DHCP/PXE before loading Windows XPe?
    Do you have a DHCP server running on the net?

    ConfGen

    #10988
    mikev
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    Hi ConfGen.

    My S90 automatically appears in the device manager.

    In the control panel it does reflect the correct IP of Rapport v4.4.1 server.

    Also, at bootup it does a DHCP/PXE and picks up an IP automatically.

    Everything looks oK but S90 is not showing the option of “Get Device Image” in the Rapport console –

    I tried 9150 and it works fine and gives me the option of “Get Device Image”.

    Regards.

    #10999
    ConfGen
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    Hi,

    and when the S90 boots up, does it say “Local boot” during the PXE request?
    Is it in the same LAN like the 9150?

    ConfGen

    #11006
    mikev
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    yes – it is in the same lan and does say local boot – picks up an IP successfully but cannot see “Get Device Image” option in rapport v4.4.1.

    #11407
    icsb
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    I am having the same problem with the same wyse model. Did anyone ever find a solution for this?

    #11409
    Joe
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    If PXE is setup on the network properly, and no other devices out there are answering the PXE requests, everything should work fine. Make sure the device is set to boot to lan/network before IDE, otherwise it won’t be able to PXE boot.

    If it’s set to PXE boot, it should find the PXE server even if a job isn’t requesting. If the information flashes too fast, go into the BIOS of the device and set the first boot device to lan/network/pxe, and disable the rest of the boot devices. Now start it back up and you should be able to see the information. Is it picking up the right server?

    Out of curiosity, what does it say in device manger under Imageable. It should say yes, but if it’s not PXE booting properly, it will say no.

    #11427
    icsb
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    That brings me to a separate problem I am having. We bought USB keyboards for the thin clients and they do not initialize untill after initial boot. How can I get into the bios?
    I was getting a PXE-E51 error, but I got one step closer to the solution by enabling fastboot in the spantree settings on my switch. Now I see it get a bunch of ips before it goes to windows. (I am assuming these are the DHCP assignments.)
    WDM shows Bootable=Yes
    From what you said, it might just be the bios…

    #11428
    icsb
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    I forgot to list the model we use: They are Winterm S90 running XPe.

    #11429
    Joe
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    I don’t have any s90 machines, so I’m not very familiar with them. However, I think thats just an S class with Windows XPE, correct?

    I have a TON of s30 devices, and I don’t have any problems using USB keyboards in the BIOS. Do you have any other keyboards you can try to use?

    I don’t even think there is an option in the BIOS for USB support. If I remember correctly, the only thing you can do is change the boot order and the administrator password…

    #11454
    thinkthin
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    Hi Guys,

    We have 3 different issues in the one post, lets start a new thread for the USB keyboard issue and the PXE setup.

    Mike did you get your S90 to image in the end? If its a new S90 (part number ends in a “L”) make sure you have all of the patches from this site on the Rapport 4.4.1 server. I say this as because your 9150’s work I am assuming Rapport is working but is not sure how to deal with this newer S90,

    Cheers,
    -TT

    #11459
    icsb
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    This post is about the PXE issue. The USB keyboard was more of a side note. Its not an “approved” keyboard so there is really no need to start a seperate post about it. I need to get the bios in order to double check the boot order, so I can make sure PXE is first.
    I still haven’t been able to pull the image through WDM and am still convinced it is a PXE issue. I was able to push an image though. I’ll keep trying things and will post again when I arrive at some conclusions.
    I will double check my WDM server patches but I think I have them all patched to the latest version.

    #11460
    ConfGen
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    Also compare the content of ftproottoolssa with the files from the original install or latest hotfix.
    Sometimes these are not updated correctly and cause this kind if trouble.

    CG

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