RDP printer problem – RDP printer setup

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  • #1182
    robD
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    • Regular Joe
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    As of right now I have installed and reinstalled the printer on a WYSE CE terminal and am experiencing an issue trying to print a test page or any document for that matter.

    Server: W2K3

    Client: V30L

    Printer: OKI B4350 (PCL6 compliant)

    When attempting to print the test page it appears as printing from the queue, after about 2 minutes the print job fails with the status of: Error – Printing.

    Any insight is gratefully appreciated.

    At first I could not get the remote server to recognize my printer connected to the terminal. After going over the PDF provided by WYSE I realized the problem. It is not the printer name as specified in the document but the model field that has to be set EXACTLY to the name of the print driver in order to be recognized.

    RDP printer setup
    Here is the steps I followed to enable a printer on a WYSE CE terminal:

      The connection on the terminal to the remote server is configured to allow automatic connections to printers.

      Connect to the remote server and install the print driver via Printers and Faxes: File>Server Properties, Drivers>Add etc.

      On the client: connect the printer to a USB or LPT port, configure the terminal through the control panel: [Client Printers>add] setting the port to LPT1, IF the printer was not listed in the available choices select: ‘User Defined’ then define the model [must be the exact name of the print driver as listed in Server Properties], and finally give the printer a name.

    #12914
    ConfGen
    Keymaster
    • Total Post: 11375
    • Jedi Master
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    What firmware build are you running on? What RDP client build?

    CG

    #12917
    robD
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    • Total Post: 10
    • Regular Joe
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    Thanks for the reply CG.

    The firmware has been upgraded to the recent release of ver5.0 build 536.15 Windows CE.

    I have tried different drivers resulting in the same outcome. Also, I have a server set up in house on a local network as well with the same results.

    #12918
    ConfGen
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    • Total Post: 11375
    • Jedi Master
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    This only happens with the OKI printer or can you replicate with other also?

    CG

    #12919
    robD
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    • Regular Joe
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    I just tested a Dell Laser Printer 1700n. The print job enters the queue and just sits there with status of ‘printing’.

    #12921
    thinkthin
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    • Jacked into The Matrix
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    Hi,

    For USB connected printers select LPT2 as the print port, also don’t rely on the printer test page as its generic text an not all printers support this.

    Cheers,
    -TT

    #12926
    robD
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    • Total Post: 10
    • Regular Joe
    • ★★

    Thanks a lot TT.

    Should have figured to change the port.

    Setting the port to LPT2 using a USB connection worked.

    I was unable to use that port with a parallel connection, I selected the LPT1 port again and to my surprise it worked. I had previously tested the first printer configured to the LPT1 port with a parallel connection to the printer.

    Recap:

      Connection Type
      [USB] Configure to LPT2 port
      [Parallel] Configure to LPT1 port

    These settings worked for my setup at the office and from a remote server. WinXP and W2K3 with a CE based thin client.

    #12949
    JBailey
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    • Regular Joe
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    and if you are using any USB printer, LPT2 normally should be named under “print”

    atleast if its a network printer on a printserver

    just FYI

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