RapportFilter not loaded

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  • #2832
    crafty1
    Member
    • Total Post: 14
    • Regular Joe
    • ★★

    RapportFilter is not loaded under IIS Web Site ISAPI Filters. It worked fine before but now I cannot get WDM to checkin my devices. They are there but not checked in except for 1 device. Any help is appreciated.

    #15973
    ConfGen
    Keymaster
    • Total Post: 11485
    • Jedi Master
    • ★★★★★★★

    Check for any ISAPI Filters loaded on Server
    IIS Manager > Web Sites > ISAPI Filters
    RapportFilter should be loaded
    If missing add new Filter Named ‘RapportFilter’
    C:inetpubwwwrootrapportfilter.dll
    No Other filters need to be loaded

    CG

    #15978
    crafty1
    Member
    • Total Post: 14
    • Regular Joe
    • ★★

    It is on ISAPI but not loaded has red down arrow and says unknown for priority. There is another filter loaded ASP.net.

    #15979
    ConfGen
    Keymaster
    • Total Post: 11485
    • Jedi Master
    • ★★★★★★★

    Have you tried to remove both and reinstall RapportFilter?

    CG

    #15981
    crafty1
    Member
    • Total Post: 14
    • Regular Joe
    • ★★

    I have removed RapportFilter and reinstalled. I am not sure we want to uninstall ASP.NET.

    #15983
    ConfGen
    Keymaster
    • Total Post: 11485
    • Jedi Master
    • ★★★★★★★

    Still red?

    CG

    #15984
    crafty1
    Member
    • Total Post: 14
    • Regular Joe
    • ★★

    Still red

    #15985
    ConfGen
    Keymaster
    • Total Post: 11485
    • Jedi Master
    • ★★★★★★★

    Maybe you should start thinking about a WDM reinstall.
    Looks like some other components on your server has killed WDM.

    CG

    #15986
    crafty1
    Member
    • Total Post: 14
    • Regular Joe
    • ★★

    I was hoping not to have to do that but WYSE tech support doesn’t like that I have WSUS application running on the same server and said that was the problem. What if you know causes WDM to have issues with other applications? If I install it again I will do so on its own server.

    #15990
    ConfGen
    Keymaster
    • Total Post: 11485
    • Jedi Master
    • ★★★★★★★

    WDM can easily run along with other applications but needs its own WWW server. Therefore WSUS is not a good choice to install on a WDM server.

    CG

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