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December 12, 2008 at 4:47 pm #1642
I’m a bit of an amateur when it comes to blazers so you’ll have to bear with me.
I want users in my domain to be able to turn on a WT1200, log on and have published application icons directly on their Blazer desktop. I don’t want to have to connect to a published desktop.
I have configured a WT1200 with the address of a working Web Interface server, once I reboot the device I am presented with a “Wyse” login screen, username, password, domain.
However when I try to enter my login information I am told that the “sign-on service is unavailable”.
I know I am missing some config info, I am guessing I need to point the device to a server to authenticate, but Iâ€™m not sure how I do it.
Any help would be extremely welcome.December 13, 2008 at 8:31 am #14635
the webinterface is not enough. Install the PNagent service on the same server and your clients will connect just fine.
CGDecember 14, 2008 at 2:37 pm #14642
Thanks for the info
I have installed the pnagent on the webinterface server, however, now when I try to log on to the blazer I get an error saying “account or password unknown”
Am I missing something else?
I can’t see any events to suggest a problem on the PNagent server.
Thanks in advance.December 14, 2008 at 7:37 pm #14644
And you are sure you are using the right username/password/domain?
CGDecember 14, 2008 at 7:46 pm #14645
Funny thing is that I can log on as the domain admin user, as long as I don’t put anything in the domain field?!December 15, 2008 at 7:41 am #14646
Can you post your wnos.ini? What firmware are you using on your 1200LE?
CGDecember 15, 2008 at 8:01 am #14647
I’ve not configured a wnos.ini file, I assumed that it was just for configartion, ie ip addresses, backgrounds etc. For the moment I am just running the blazer in a test environment, so I was going to worry about that later. Am I worng in doing this?
The firmware is 4.2.137i
ThanksDecember 15, 2008 at 8:23 am #14648
No, configuring it locally is OK but normally it is done centrally to avoid unnecessary management. But for testing it is no problem.
Let me see what I can find out.
CGDecember 15, 2008 at 8:29 am #14649
Thanks, I really appriciate your help.
Just a quick question, when you said
“install the pnagent service on the same server”
Did you mean simply install the pnagent on the web interface server? Or is there a actual service I need to install?December 15, 2008 at 9:06 am #14650
No, just installing the PNagent itself is not enough. Open the CTX Management Console-Citrix Resources-Configuration Tools-Webinterface.
There you can add two different interface sites. One is the Access plattform and one is the PN Agent Service. Without the later WTOS will not connect.
CGDecember 15, 2008 at 9:09 am #14651
I’ve just configured the blazer to point to the Data collector as the PNlite server, it logs in ok now.
However, how do I tell it to get the config.xml from the web interface?December 15, 2008 at 9:12 am #14652
I have created a PNagent services site already, it has the config.xml file within it.
Is this what you are talking about?December 15, 2008 at 9:29 am #14653
yesDecember 15, 2008 at 9:40 am #14654
It is working in my lab just fine with PS 4.5 and WT1200LE 4.2.137i.
Explain your WTOS configuration to further troubleshoot.
CGDecember 15, 2008 at 10:09 am #14655
I have CPS 4 in my infrastructure, Web interface 4.0
I’m not actually using a wnos.ini file.
I have configured the Blazer to point to the Web Interface as its pnlite server
the field reads
The rest of the settings it is getting from DHCP.
When I ammend that field and point the blazer to my ZDC it logs in just fine, however when applications are launched, rather than open the app in a window it opens a full blown server desktop for that particular app, you have to actually log out of the app to launch anyother one. So I sounds like it isn’t using the settings I defined in my config.xml file on the Web interface server.
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