Panic out of user heap while using Teams meetings

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  • October 30, 2020 at 9:46 am #53392
    Torsten
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    Hi

    I have some users running 5010 and 3040 where they get this panic error while having Teams meetings on Citrix Desktop:

    I upgraded the clients to 8.6_511 but that did not solve the issue. It seems that this happens if the Teams meeting af very long – up to an hour.

    Have anyone else seen this?

    / Torsten

    October 30, 2020 at 9:58 am #53393
    Torsten
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    Forgot to say they do not use headset for audio or webcam. They are using a dial in number instead. They say it often randomly happens when some one are screen sharing in Teams

    November 2, 2020 at 4:34 pm #53404
    ConfGen
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    Do you see the same happening with the latest firmware 8.6_511?

    CG

    November 3, 2020 at 12:06 pm #53429
    Torsten
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    Yes 8.6_511 is exactly the same.

    November 6, 2020 at 3:14 pm #53455
    ConfGen
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    You should open a ticket with Dell for that one.

    CG

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