Non compliant thin clients

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  • January 18, 2022 at 4:26 pm #106982
    Jim Lathan
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    Hello.

    We have 200/1600 devices in non compliant status for more than 200 days.

    We have a private cloud WMS 3.5.2. All our devices are in ThinOs 9.0 or 9.1.

    What is the best way to get them back to contact the WMS console ?

    Thank you.

    January 18, 2022 at 5:07 pm #106983
    Jim Lathan
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    What are the exact versions of ThinOS is installed? Can you send commands to the non-compliant devices?

    January 19, 2022 at 2:20 am #106985
    Jim Lathan
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    Hello.

    We have 9.0.4024 and 9.1.1131 versions of ThinOs.

    January 19, 2022 at 2:22 am #106986
    Jim Lathan
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    Hello.

    No, we cannot send commands to the devices.

    As they get their ip address by dhcp, we cannot ping them anymore.

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