No ThinOS lite downloads offered

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  • #104908
    PeterW
    Participant
    • Total Post: 7
    • Newbie

    Hi Thomas,

    one (maybe dumb) question – i have a 5070 still under Maintenence, but since it runs under ThinOS lite i have problems updating it. Dell only offers ThinOS downloads for it, no ThinOS lite. Are they named differently? I need actual citrix packeges included…

    options

    #104915
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    5070 was never delivered with ThinOS lite. You must have a different platform.

    CG

    #104916
    PeterW
    Participant
    • Total Post: 7
    • Newbie

    Sorry, but this is what my wms shows, and the box is a 5070

    outputwms

    #104917
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Cool. This is strange though.
    However, the firmware is 8.5 based. This means it is a standard ThinOS. ThinOS lite would be named 2.x instead.

    What WMS version are you running?

    CG

    #104918
    PeterW
    Participant
    • Total Post: 7
    • Newbie

    WMS 3.1.1 just installed this month on a virtual Server 2019.

    The same strange thing is on a few 3040 – it shows me lite, and will not upgrade.

    For this i opened a ticket – hope they help me out 😉 I will post it when i have a solution.

    #105132
    PeterW
    Participant
    • Total Post: 7
    • Newbie

    Solution was as follows:

    since nobody knows why this happened, i had to install the current merlin-image and make it work as expected. Now it is correctly shown in WMS.

    #105133
    PeterW
    Participant
    • Total Post: 7
    • Newbie

    to make it more clear:

    I had to make a bootable USB-Stick with that image, using the Dell Wyse Usb Imaging tool. Since this stick did not want to boot i had to follow this steps below (thanks to Mr Stiebritz from Dell):

    Sometimes the USB-Key is not bootable after the process, then do:
    • CMD -> as Administrator
    • Diskpart
    • List disk (to show all physical storage devices)
    • Select disk X (X should be your usb-key like shown in „list disk”)
    • List partition (to list all partitions)
    • Select partition X (to use/select the partition)
    • Active (to set the partition to active)
    • Exit (to exit diskpart)

    The support was really great – thanks again

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