No audio or microphone in RDS session desktop on Wyse 3010

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  • #44626
    feffh
    Participant
    • Total Post: 4
    • Newbie

    Hi,

    My current setup is I’m using Wyse 3010 terminals for RDS connections. User enter credentials on terminal and it will auto connect them to Remote Desktop Services 2012R2 session desktop. We want to deploy Cisco softphone OR Jabber client to login and make and receive calls. The headsets being used are Plantronics APU75.

     

    The issue is when user login to RDS session desktop, the sound in the device manager shows as Remote Audio and there is no microphone. If I configure RDP file with remote audio connection enabled, then users can see the audio and microphone, but the issue with RDP file is I’ll have to publish it and configure it in wnos.ini to autoconnect when users enter credentials in Wyse terminal. For some reason, the RDP files are connecting automatically, but users are again prompted to enter credentials.

    I’ve even configured audio and video redirection through group policies.

    Could someone please assist on this to resolve my sound and microphone issue.

    If you need more information, please let me know

    Thanks much.

    #44652
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Post your wnos.ini please.

    CG

    #44673
    feffh
    Participant
    • Total Post: 4
    • Newbie

    Hi Thomas,

     

    Thanks for your response. I’ve now managed to enable audio in remote published RDS destkop session, but the microphone is still disabled. I’ve changed my ini file to disable autosignoff and then checked the properties of my RDS session, and in the Options tab, the RDP Audio recording is still set to “Do not record” despite adding RDPAudioRecord=yes in different locations in ini file.

    If I change the rdp settings manually and select the radio button “Record from Local” then remote mic is also available and I can make calls from Jabber client, but with severe latency in the voice reaching the other side. Audio is absolutely fine though. So if you could also help me boosting the mic and clearing the voice, then that’s much appreciated.

    Below is my WNOS.ini file for your reference. Please let me know if you need any other information.

    Thanks much

     

     

    ;*************************************************************
    ;* *
    ;* This wnos.ini file was generated with the *
    ;* Configuration Generator 8.0.02 *
    ;* Copyright by Thomas Moellerbernd *
    ;* *
    ;* https://technicalhelp.de *
    ;* *
    ;*************************************************************

     

    ;*************************************************************
    ;* General 1 *
    ;*************************************************************

    AddCertificate=wdm_cert.cer
    autoload=0 LoadPkg=0 VerifySignature=no
    AdminMode=yes Username=admin Password=S1%ummer ShowAdmin=yes
    ;EnableLocal=yes

    ;*************************************************************
    ;* General 2 *
    ;*************************************************************

    Fastdisconnect=yes
    FastDisconnectKey=F1
    Desktop=”felogo.jpg”
    FormURL=”FGLogoNew.jpg” Layout=Center
    Locale=English
    reboot=yes Wday=Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
    EnableGKey=yes
    EnableCacheIni=yes
    AutoSignoff=Yes

    ;*************************************************************
    ;* Privilege *
    ;*************************************************************

    Privilege=Low ShowDisplaySettings=Yes EnableKeyboardMouseSettings=yes EnablePrinterSettings=yes EnableRecord=yes RDPAudioRecord=yes

    ;*************************************************************
    ;* Peripherals *
    ;*************************************************************

    Language=Uk ManualOverride=Yes
    KeySequence=Yes Win+L=Yes
    ;Device=audio Volume=25 mic_vol=25

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    Screen=1 Resolution=1920×1080 Rotate=None
    Screen=2 Resolution=1920×1080 Rotate=None
    Dualhead=yes ManualOverride=yes Mainscreen=1 Orientation=hort Taskbar=mainscreen
    ;MonitorAutoDetect=yes Swap=No

    ;*************************************************************
    ;* Redirection *
    ;*************************************************************

    ;Device=vusb ForceRedirect=0x047f,0xc023,0x01,0x01,0x00 Type=TCX

    ;*************************************************************
    ;* Time *
    ;*************************************************************

    Timeserver=”10.10.10.10, 10.10.10.11″ Timeformat=”24-hour format” Dateformat=dd/mm/yyyy
    TimeZone=’GMT’ ManualOverride=yes Daylight=yes Start=030507 End=100507 TimeZoneName=”GMT” DayLightName=”GMT”

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    VDIBroker=vdibroker.domain.local AutoConnectList=”MyDesktop”
    ConnectionBroker=Microsoft RDCollections=”MyDesktop” AutoConnect=Yes
    SignOn=NTLM EnableOK=Yes LastUsername=yes SaveLastDomainUser=Yes
    DomainList=”domain.local, domain1.local, domain2.local”
    SelectServerList=VDI \
    Default=”Connection Broker” \
    Description=”Connection Server” Host=”vdibroker.domain.local” \
    Description=”” Host=””
    AddCertificate=connectionbroker_cert.cer
    MaxVNCD=1
    VncPassword=”xxxxxxxx” Encrypt=No
    VncPrompt=Yes Accept=10 ActiveVisible=yes

    ;*************************************************************
    ;* General Session *
    ;*************************************************************

    SessionConfig=ALL UnmapPrinters=no MapDisks=yes DisableSound=no VUSB_DISKS=yes VUSB_AUDIO=yes VUSB_VIDEO=yes VUSB_PRINTER=yes Fullscreen=yes

    ;*************************************************************
    ;* RDP *
    ;*************************************************************

    Connect=RDP FullScreen=Yes RDPAudioRecord=yes
    SessionConfig=RDP ReconnectAtLogon=1 AutoConnectList=”MyDesktop” DesktopMode=Fullscreen FullScreen=Yes RDPAudioRecord=yes

    #44675
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Try adding
    SessionConfig=RDP EnableRecord=yes

    CG

    #44683
    feffh
    Participant
    • Total Post: 4
    • Newbie

    Hi Thomas,

     

    You are a star!! Works like a charm. But there is a severe delay in the voice from mic, it takes good 6 – 7 seconds fro the sound to reach the other party. Also there is a bit of disturbance in the line. Is there a way to rectify this please?

     

    Thanks much

    #44709
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Not 100% sure but I guess this is because there is no RTME equivalent in a RDP environment.

    CG

    #50495
    afaras
    Participant
    • Total Post: 2
    • Newbie

    Hi

     

    I have a XenApp farm  and trying to map a usb microphone into my desktop session from a Wyse device with firmware 8.0. Sound on the headset works fine but the microphone part does not work. Any particular setting I might be missing to get the microphone to map into an ICA session. Your help will be greatly appreciated.

    Thanks

    #50508
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    No, nothing special.
    How do you try to map it? Is it working locally?

    CG

    #50514
    afaras
    Participant
    • Total Post: 2
    • Newbie

    below is content of my config file.

    ***********************************************************
    ;* General 1 *
    ;*************************************************************

    autoload=2
    AdminMode=yes Admin-Username=XXXXXXXXXXXXXXXXXXXXXXXXXXX Admin-Password=XXXXXXXXXXXXXXXXXXXXXXX
    Privilege=None ShowDisplaySettings=Yes EnableKeyboardMouseSettings=yes
    EnableGKey=yes

    ;*************************************************************
    ;* General 3 *
    ;*************************************************************

    SysMode=vdi

    ;*************************************************************
    ;* Peripherals *
    ;*************************************************************

    Language=Us

    Device=audio Volume=25 mic_vol=25

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    ; If you are using a version of WTOS code < 7.0.1_13 please use:
    ; Resolution=DDC Refresh=
    Screen=1 Resolution=DDC

    ;*************************************************************
    ;* Redirection *
    ;*************************************************************

    Device=vusb ForceRedirect=0x047f,0xc023,0x01,0x01,0x00 Type=TCX

    ;*************************************************************
    ;* Time *
    ;*************************************************************

    Timeserver=10.179.254.1 Timeformat=”12-hour format” Dateformat=mm/dd/yyyy
    TimeZone=’GMT – 05:00′ ManualOverride=yes Daylight=yes Start=030207 End=110107 TimeZoneName=”Pacific Standard Time” DayLightName=”Pacific Daylight Time”

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    Community=sp1der
    SignOn=Yes
    AutoSignoff=YES
    DisableDomain=yes
    DomainList=”Iwantanswers.com”
    MaxVNCD=1
    VncPassword=”XXXXXXXXXXXXXXXXXXXXXXXXXXXX” Encrypt=yes
    VncPrompt=No Accept=5 ActiveVisible=yes
    AddCertificate=QRA.crt
    AddCertificate=QRA-root.crt

    ;*************************************************************
    ;* General Session *
    ;*************************************************************

    SessionConfig=ALL DisableSound=no VUSB_DISKS=yes VUSB_AUDIO=yes VUSB_VIDEO=yes

    ;*************************************************************
    ;* ICA *
    ;*************************************************************

    PnliteServer=https://Testing.com/citrix/PNAgent/config.xml ReconnectFromButton=1

    ;*************************************************************
    ;* General 2 Special *
    ;*************************************************************

    Include=$mac.ini

    #50523
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    1. What device is this? Device=vusb ForceRedirect=0x047f,0xc023,0x01,0x01,0x00 Type=TCX
    2. I guess you should remove this
    3. Modify “VUSB_AUDIO=yes VUSB_VIDEO=yes” to “VUSB_AUDIO=no VUSB_VIDEO=no”

    CG

    #96488
    Lsavripen
    Participant
    • Total Post: 61
    • Back Stage Pass
    • ★★★★

    Hello,

    We are running on Wyse 3040’s with ThinOS 8.6_206 everywhere connected to a Microsoft RDS Broker and RDS servers environment installed with Windows Server 2016. We do not make use of WNOS.INI nor WMS to manage Wyse settings.

    So all staff use TS Gateway from Wyse box to connect to our broker and session servers.

    We want to allow the microphone of a 3-pin headset pass through to our RDS servers from the Wyse box. There’s an option in the RDP connection created from Wyse connection manager, which we found labelled as “RDP Audio playback – Play on remote computer”.

    When enabling this, is this supposed to pass the 3-pin headset where audio jack is connected to the port in the 3040 through to RDS 2016 server and hence enabling the microphone on the user profile?

    Please advise.

    Thank you.

     

    Regards,

    Lsavripen

    #100855
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    When enabling this, is this supposed to pass the 3-pin headset where audio jack is connected to the port in the 3040 through to RDS 2016 server and hence enabling the microphone on the user profile?

    That is correct

    CG

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