Logo for Login Window (ThinOS 9.0)

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  • April 6, 2020 at 3:36 pm #52037
    Fisker
    Participant
    • Total Post: 9
    • Regular Joe
    • ★★

    Hi eveyone,

    I have uploaded a logo for login window for my test wyse that running the new thinos 9.0 version. But the wyse keep getting the error message that it failed to download the logo. I have tried uploaded my logo as jpg,png and ico but it keeps getting the same error message “Failed to download logo.ico”

    Anyone that have succesed uploading logo for login window on wyse that running thinos 9.0 ?

    April 6, 2020 at 4:45 pm #52045
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Was the same logo file working on ThinOS 8?

    CG

    April 6, 2020 at 4:47 pm #52047
    Fisker
    Participant
    • Total Post: 9
    • Regular Joe
    • ★★

    yes the same logo worked on thinos 8

    April 7, 2020 at 4:51 pm #52075
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    From your screenshot it says bws_logo.ico.
    .ico files are not supported for Logos. Please use .jpg file.
    Tested in my lab and it works fine with my JPG.

    CG

    April 8, 2020 at 10:03 am #52080
    Phibue
    Participant
    • Total Post: 46
    • Frequent Flyer
    • ★★★

    Do you have a package policy configured? Like Citrix Workspace App Pkg? If so, try removing it from your policy and try again.

    April 8, 2020 at 11:21 am #52083
    Fisker
    Participant
    • Total Post: 9
    • Regular Joe
    • ★★

    Removing the Citrix pkg solved the issue for me.

    May 26, 2020 at 3:43 pm #52322
    Fisker
    Participant
    • Total Post: 9
    • Regular Joe
    • ★★

    Hi Phibue,

    Do you know why its fails to download logos when the Citrix Workspace App pkg is applied ?

     

     

    May 26, 2020 at 4:08 pm #52323
    Phibue
    Participant
    • Total Post: 46
    • Frequent Flyer
    • ★★★

    Hi Fisker,

    sorry, no idea. Most likely a bug. We probably have to wait for an update from DELL.

    May 27, 2020 at 10:11 pm #52330
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Looks like this is going to be fixed in the next release coming in July.

    CG

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