Issues connecting to Netscaler with ThinOS8.5_012

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  • June 1, 2018 at 1:06 pm #46836
    Dirkapo
    Participant
    • Total Post: 3
    • Newbie
    • ★

    Hi All,
    for some time we have been running ThinOS 8.3_109 without issue connecting\Authenticating via NetScaler 11.1.

    Upgrading to 8.5_012 this no longer works so wanted to know if anyone else has come across this? I have seen another post where people are having cert issues with 8.5_012, could the two be related? Logs on the NetScaler would suggest it is authenticating but no errors in the ThinOS.

    Just a message “Citrix Sign On Failed” on the login box

    Rolling back to the OS to 8.3_109 and it works again.

    June 10, 2018 at 2:52 pm #46881
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    So on NS you can see in the logs that the user is authenticated successfully and the desired policy/profile is assigned?
    Do you have any second factor in place (RSA, DUO, etc.)?

    CG

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