Horizon Broker Sign-In – Times Out

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  • July 2, 2021 at 5:01 pm #105714
    mtnbikeninja
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    Hey All,

    I’m trying to figure out if there’s a WMS setting that I’m missing or if my issue is with ThinOS in general.  The problem the users are having is if they sign-off of their session and the WYSE sits idle for over ~5 minutes they can’t get logged back in unless they hit ESC or restart the WYSE.  As long as they sign back in within 5 minutes or so they are OK but if they wait longer than that they receive login failed.  I’ve played around with different Idle and Inactive times in WMS but nothing I set seems to make a difference.  Any ideas?

     

    Environment

    WYSE 5010 with ThinOS 8.6 and Horizon 5.1

    WYSE 5070 with ThinOS 9.1.1131 and Horizon 2006 (also tried 2012 and 2103)

    July 16, 2021 at 4:13 pm #105801
    inick_ws
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    Do you receive any wrong username/password related errors in Horizon Administrator (“events” tab)?

    July 20, 2021 at 9:49 pm #105807
    mtnbikeninja
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    no, i believe this time out issue is with ThinOS 9.x.  No events are recorded until successful sign-in to the broker.

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