Enrollment Validation Pending

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  • #106970
    [email protected]
    Participant
    • Total Post: 37
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    Hello,

    because of the hassle in upgrading WMS 3.3.1 to 3.5.2, I decided to setup a brand new on prem WMS Server 3.5.2
    All is working well, and I changed my DHCP scope options towards the new server.

    When a device is rebooting now, it gets connected with the new 3.5.2 server, but the device is in status “Enrollment Validation Pending”…
    I than have to do a manual “Validate Enrollment” before the device gets status = “Registered”

    Is this normal behaviour, or is there a solution to get the devices registered at once?
    thanks
    Peter

    #106971
    Chris S
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    • Total Post: 62
    • Back Stage Pass
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    You can turn Enrollement Validation off till you’re done migrating. The setting is under Portal Administration > Other Settings and just uncheck it. I’m doing the same thing because I can’t seem to get the server upgraded without the server hard drive filling up.

    #106973
    jamauai
    Participant
    • Total Post: 24
    • Regular Joe
    • ★★

    Any of you being asked to create a new service account during the WMS upgrade? Idk what it’s for..

    #106976
    [email protected]
    Participant
    • Total Post: 37
    • Frequent Flyer
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    Hello Chris S, thank you for the information.
    What is the best way to migrate registered devices from server WYSE1 to new server WYSE2 and get them registered on that new server?

    #106977
    Chris S
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    • Total Post: 62
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    I don’t know if its the best way but I can tell you what I’m currently doing. I have WMS 2.o installed on our prod server which won’t let me upgrade so I created a new WMS server 3.5.2 and created all the same groups as the prod server. Then I’m going to use this line in the advanced area of each different group.

    CCMEnable=yes CCMServer=https://WYSE2.xxx.org:443 GroupPrefix=defa GroupKey= Xxxxxxx!1 MQTTServer=WYSE2.xxx.org:1883 AdvancedConfig=yes Override=yes

    Just put your new server in the bolded area and the correct group key want the thin clients to migrate too. Make sure you spell and get everything right because in my tests where I didn’t the thin client kept its config but was unreachable by either the old or new WMS server and would have to be touched. To test I just made exceptions to my test thin clients and plopped the line in the advanced area. I ended up making all the lines so I couldn’t mess it up.

    Another thing in found in my case is that it reboots everything in that group so I’m going to need my Citrix team to probably fix any Citrix storms that happen do them all hitting citrix at once on reboot. Some of my OUs have 1300 or more thin clients. I did ask Dell if there was a way to stop it but I haven’t heard back yet. If you have any more question just ask.


    @jamauai

    service account

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