Can’t get WebCam working on T10D thin clients

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  • March 30, 2015 at 7:27 pm #8510
    d4nguy
    Member
    • Total Post: 9
    • Regular Joe
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    Hi guys,

    I have multiple T10D running firmware 8.0_411 and using ConfGen for the WNOS file. I’m trying to get USB webcams working but so far no luck.

    Under the thin client System Tools, USB Bus>EHCI Root Hub>Hub I see USB VIDEO [Class_0E Subclass_01 Protocol_0x00]. Is that the webcam?

    Here’s my config. Can you please have a look and let me know if you see anything missing?

    Greatly appreciate your help.

    Thanks
    Eric

    ;*************************************************************
    ;* *
    ;* This wnos.ini file was generated with the *
    ;* Configuration File Generator 7.3.01 *
    ;* Copyright by Thomas Moellerbernd *
    ;* *
    ;* https://technicalhelp.de *
    ;* *
    ;*************************************************************

    ;*************************************************************
    ;* General 1 *
    ;*************************************************************

    autoload=1
    Fileserver=192.168.5.37 Username=Anonymous Password=Password
    Rootpath=wyse
    ; If you are using a version of WTOS code < 7.1_133 please use:
    ; Rapportserver= instead of WDMServer=
    WDMServer=”192.168.5.37″
    AdminMode=yes Username=admin Password=
    Privilege=Low ShowDisplaySettings=Yes

    ;*************************************************************
    ;* General 2 *
    ;*************************************************************

    FastDisconnect=yes
    EnableGKey=yes

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    Desktop=Liberation_Wallpaper.jpg
    Dualhead=yes ManualOverride=yes
    Device=vusb Type=TCX

    ;*************************************************************
    ;* Time *
    ;*************************************************************

    Timeserver=129.6.15.28 Timeformat=”12-hour format” Dateformat=mm/dd/yyyy
    TimeZone=’GMT – 05:00′ ManualOverride=yes Daylight=yes Start=030207 End=110107

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    ; If you are using a version of WTOS code < 7.1_133 please use:
    ; RapportDisable= instead of WDMService=
    WDMService=Yes DHCPinform=yes DNSLookup=yes
    TCPTimeout=60
    LowBand=no
    Terminalname=$TN
    SignOn=No
    MaxVNCD=1
    VncPassword=”MJADMFABMIFMMLEP” Encrypt=yes
    VncPrompt=No Accept=5

    ;*************************************************************
    ;* General Session *
    ;*************************************************************

    SessionConfig=ALL MapDisks=yes VUSB_DISKS=yes VUSB_AUDIO=yes VUSB_VIDEO=yes Fullscreen=yes

    ;*************************************************************
    ;* RDP *
    ;*************************************************************

    SessionConfig=RDP ForceSpan=no USBRedirection=TCX Wallpaper=yes
    ;

    ;- RDP Session 1 –
    ;- Each line but the last must end with a ” –
    ;


    CONNECT=RDP
    Host=remote.liberationprograms.org
    Description=”Connect to Liberation”
    Colors=true
    Fullscreen=yes
    Rdp_No_Fontsmoothing=yes
    LowBand=no
    Domainname=lpi
    Mapdisks=yes
    LocalCopy=no
    SessionConfig=RDP Wallpaper=yes

    March 30, 2015 at 7:45 pm #25429
    d4nguy
    Member
    • Total Post: 9
    • Regular Joe
    • ★★

    Here’s some more info. I can see that the webcam is connected to the thin client and I am able to view the settings in the Peripherals menu. However, when I select “Preview”, I do not see an image in the webcam window. Are only certain webcams compatible with the T10D? I’m using a Logitech HD C525.

    Thanks,
    Eric

    April 2, 2015 at 5:22 pm #25432
    d4nguy
    Member
    • Total Post: 9
    • Regular Joe
    • ★★

    I was able to narrow down some issues. I have set up a test server 2012R2 and installed the Logitech webcam drivers and TCX suite. When I connect the thin client to the test server, TCX suite picks up the webcam and all is well.

    In my real world environment, the terminal server is 2008R2. Apparently this OS does not support the Logitech webcam drivers. I was able to find a way to get the drivers on the server and according to the interwebs, I have to go into device manager and associate the Unknown USB Device with the Logitech webcam driver. However, when I connect via thin client, go to device manager and try to update the driver, the server crashes. I’ve tried to associate the driver from the server but since the webcam is not connected to the server, there’s nothing to associate it with.

    Anyone else have this problem?

    Thanks,
    Eric

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