Broker connection timeout for AWS Workspaces with AutoStop

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  • #53477
    alex01
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    Hi,

    I’m using WMS to configure Dell Wyse 3040 machines to connect to AWS Workspaces via registration code.

    I have my WMS config working perfectly for most of my AWS workspace machines however, those machines configured in Amazon with a running mode of AutoStop throw errors when connecting for the first time.

    When connecting, I get a pop up with the error “Broker connection timeout” and in the event log I see “Broker failed to allocate the resource” repeated.  I then have to restart the Wyse 3040 to be able to try and logon again.

    Once the AWS Workspace is available in the cloud, the connection works as expected.

    Prior to using WMS the Wyse 3040 machine would wait while the machine started rather than throwing errors.

    Is there a timeout value i’m missing in my config or some other value I haven’t set properly?  I don’t see any anything in the ini reference guide.

    Any help would be appreciated.

     

    #53478
    ConfGen
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    Is there anything else that you’ve changed except using WMS?
    Could you post you old config and the actual one?
    What firmware are you using?

    CG

    #53479
    alex01
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    Hi,

    Prior to using WMS we didn’t set any config at all other than AWS broker settings on each machine – we just used them exactly as they arrived from Dell so unfortunately I don’t have an old config.

    The boxes are currently using firmware 8.6_511.

    We have the following 3 lines on the Advanced Section

    – ConnectionBroker=AWS Host=xxxxxxx UseRegistrationCode=yes EnableMFA=no

    – PRIVILEGE=None EnableNetworkSetup=yes EnablePeripherals=”keyboard,mouse,audio,camera,bluetooth” ShowDisplaySettings=yes EnablePrinterSettings=yes DisableNetworkOptions=yes

    – SignOn=no EnableMessage=no

    The first sets the AWS Broker, the second enables/disables local settings and the third removes a warning message.

    #53494
    ConfGen
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    Nothing else configured in WMS?

    CG

    #53509
    ConfGen
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    Sorry, but could you please post screenshots?

    CG

    #53516
    alex01
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    Hi,

    Apologies for the delay coming back to you – I’ve had COVID-19 🙁 all better now though.

    I’ve just been trying to upload screen shots but each time I try my reply is not saved. I’m going to try posting each screen shot as an individual reply to see if it’s an issue adding many at once.

    Thanks

    #53517
    alex01
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    #53518
    alex01
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    #53519
    alex01
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    #53520
    alex01
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    #53521
    alex01
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    #53526
    alex01
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    I think i’ve hit some kind of limit on your site – I can’t upload any further images i’m afraid.  I’ll try again later to see if it’s a throttling issue.

    Thanks

    #53529
    alex01
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    #53530
    alex01
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    #53531
    alex01
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