5040 AIO thin client won't install v8.6_013

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  • #48485
    itlifesaver
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    Have a 5040 PCoIP version, it will not install 8.6 via FTP. It checks the file and aborts the FTP download. It was on firmware v8.5_012 and since it wouldn’t load v8.6_013, I tried v8.5_024, and it did load that. That version also won’t load 8.6_013. Seems 8.6_013 is buggy or something. Even tried AutoLoad=1 to force it.

    #48495
    tdimitrov
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    You were able to find the PD10_wnos for PCoIP posted? When I download the “raw” (and only 8.6 file that I can see on Dell’s support page) there is only ZD10_wnos which I don’t think applies if your thin clients need the PCoIP version. I think Dell still needs to post the PD10_wnos 8.6… Have not had enough coffee yet so the above may be incorrect 🙂

     

     

    #48496
    tdimitrov
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    Disregard – clearly an issue with caffeine not kicking in :). There was a drop down for ThinOS and ThinOS with PCoIP… Downloading now and will updated with results.

    #48497
    tdimitrov
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    When I try to upload the image to WMS 1.3 (cloud) I get an error – “Uploaded image is not a valid TC image”

    Looks like I need to contact Dell…

    #48498
    ConfGen
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    • Jedi Master
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    Seeing the same here.
    Looks like a faulty package on the Dell site.

    CG

    #48499
    tdimitrov
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    Just got off the phone with Dell and they can also reproduce the error. Have an open case with them about the issue…

    #48500
    itlifesaver
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    • Regular Joe
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    Thanks for the info all, keep us posted @tdimitrov if you don’t mind, would like to know when they correct it and re-post!

    #48556
    tdimitrov
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    Got a word from Dell that the fix “will be in place early next week”.

    #48833
    tdimitrov
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    The file is available for download but unfortunately when I try to upload it to WMS I once again get the same error message – “Uploaded image is not a valid TC image”…Emailed the contact assigned to the case…the saga continues…

    #48840
    koyote
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    • Regular Joe
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    Same is happening for 3040 PCoIP (PA10Q).
    It looks like they reposted the old and not working ZIP file from December 2018 again!?

    Additional Note:
    3030 LT with and without PCoIP were updating fine to 8.6_013!

    #48841
    ConfGen
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    • Jedi Master
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    As Dell still seems to have issues with uploading the correct files, I have uploaded 8.6_013 to the Download section meanwhile.
    Hope this helps.

    CG

    #48872
    tdimitrov
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    Thank you Thomas. I was able to upload the file you posted without issues to WMS. Appreciate all the help! Now to get some hands on with 8.6 :).

    #51440
    habibalby
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    • Regular Joe
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    Hi Guys,

    I’m stuck with AIO 5040,  I have tried all images, always getting these type of messages;

     

    NBP is too big to fit in free base memory.

    File is too big.

    Appreciate your help.

    Regards,

     

    #51443
    ConfGen
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    What image are you using? What USB Imager version?

    CG

    #51455
    habibalby
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    • Regular Joe
    • ★★

    Hi Conf,

    The 5040 using 8.2 ThinOS version and I managed to upgrade using your file..  Now almost all my 5040 AIO devices are able to get the file OS file and Bios file using WDM

    C:\inetpub\ftproot\Rapport\WTOSCONFIG\WNOS

    PD10_wnos

    ZD10_wnos

     

    I have only one of the 5040 which is getting the PXE stage, but I’m unable to get it the OS installed on it. My colleague has formatted and I don’t know how to bring it back up again.

    Appreciate your help on this.

    Regards,

     

     

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