3040 does not power off after shutdown

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  • April 30, 2018 at 4:09 pm #46618
    t.rauprich
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    When configuring auto shutdown in wnos.ini (AutoSignoff=yes Shutdown=yes Shutdowncounter=0 ShutDown=turnoff), the device does not power off after shutdown. We have to press the Power Button for five seconds, so that the device really powers off and then we can power it on again. When shutting down manually within WTOS, it turns off like expected. Is this a known bug?

    Firmware version is OS_Web_v8.5_B012_3040_PCoIP_ENG.

    June 4, 2018 at 5:03 pm #46841
    rbeemsterboer
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    Got any futher on this?

    Having the same issue!
    Using  OS_Web_v8.5_B012_3040_ENG

    June 5, 2018 at 8:53 am #46843
    suisse
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    Please have a look in the bios.

    Perhaps auto power on is configured.

    June 5, 2018 at 2:54 pm #46844
    t.rauprich
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    I opened a support case at Dell. They will release a new firmware version this or next month where this issue will be fixed.

    As a workaround, you can disable the WLAN adapter in the BIOS settings. Then the device will power off as expected.

    June 5, 2018 at 4:09 pm #46845
    rbeemsterboer
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    okay thanks, at least we know its because of the WIFI!

    January 18, 2019 at 11:28 am #48875
    koyote
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    I have now the same problem, which started when using the latest 8.6_013.
    Even Disabling WiFi in the BIOS didn’t help.
    What is special, sometimes it’s working to make a shutdown, but most of the time the Device just makes a reboot.

    AutoSignoff=yes Shutdown=yes
    Shutdowncounter=0 Unit=second
    ShutDown=turnoff

    January 18, 2019 at 4:25 pm #48880
    ConfGen
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    Which BIOS version are you running.

    CG

    January 18, 2019 at 4:28 pm #48882
    koyote
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    Bios is 1.2.5 (latest)

    Additional Note:
    The 3030LT with same Firmware Version & same wnos.ini do not have this behaviour.

    December 16, 2019 at 1:44 pm #51416
    edv
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    Hello,

    I have the same problem with one of our 3040(without WiFi).

    – 8.6_013

    – Bios: 1.2.5

     

     

    February 14, 2020 at 11:10 am #51762
    edv
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    Update: the last update resolved the problem for me.

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