Reply To: Wyse Config & Bitmap Caching

#48314
itlifesaver
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We also have this issue with 3030LT and some other thinOS clients. The graphics settings have no effect in resolving the issue, some actually made performance much worse! Disabling Bitmap Caching on the RDP clients from Windows clients resolves the issue, but it seems there is no way to disable bitmap cache on the thinOS, just adjust size. Need a resolution to this issue, its very disruptive to users when they cannot see portions of their screen. For now the only work around we’ve found is having the users log out and back in, sometimes multiple times daily. The issue seems to be most noticeable when using Windows applications that are IE based internally (they use IE com object for displaying graphics, etc). Is there anyone here with contacts at Dell that could resolve this?

Here’s a good example of the issue and workaround for mstsc.exe based clients:

https://serverfault.com/questions/641255/mstsc-black-areas-on-remote-desktop