Reply To: Can’t control sound bar volume from sound bar

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I may not be much help since we haven’t upgraded past 9.1.329 yet but I had some trouble originally getting this same device to “default” as the primary audio device.  It would always show up but I didn’t have much control over it either so wondering if this might help you.

Mind you, we are in a Citrix VDI environment as well.

We had to explicitly define the Playback Device as “Dell AC511 USB SoundBar”, minus quotes.  After this, Windows session only acknowledged a single playback device and all audio controls passed through.

Hope this helps in your scenario.  Cheers!