March 17, 2022 at 2:57 pm
#107392
I may not be much help since we haven’t upgraded past 9.1.329 yet but I had some trouble originally getting this same device to “default” as the primary audio device. It would always show up but I didn’t have much control over it either so wondering if this might help you.
Mind you, we are in a Citrix VDI environment as well.
We had to explicitly define the Playback Device as “Dell AC511 USB SoundBar”, minus quotes. After this, Windows session only acknowledged a single playback device and all audio controls passed through.
Hope this helps in your scenario. Cheers!