Reply To: Slow Video in ThinOS 9.1.6108 and Zoom VDI 5.8.4 Plugin

#107361
brian1020
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  • Jacked into The Matrix
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Tested the following scenarios:

  • 5470 mobile undocked but on power plug, integrated camera has no issue.
  • 5470 mobile undocked but on power with Logitech C920 USB webcam and no issue
  • 5470 mobile docked on WD19 via USB-C using integrated webcam and video slows down
  • 5470 mobile docked on WD19 via USB-C using Logitech C920 plugged into dock and video slows down

I’m starting to wonder if I have the correct  power brick for the WD19 dock in use and if not enough power is getting to the 5470 through the USB-C because of an underpowered power pack. Will check the specifics for the WD19 power I may be using the wrong power brick since I have lots going on in my basement office since the pandemic started.

more to come…