Reply To: Upgrade to WMS 3.6 from 3.5.2

Chris S
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I highly suggest you try this on a test server first and do snapshots before proceeding. Everything not in bold is straight from them. 

Also after the upgrade I had tested importing AD groups and then created and assigned a Role template. After that I imported the users that were in the groups. This broke the server and I had to revert.

I tested this on 2 test servers but haven’t upgraded my production server yet because of the problem with the AD groups and wanted to see what Dell said since I just opened a ticket with them Friday.

First Dell had me try this:


Please try the manual steps:
Install a new copy WMS (new server). In the old install of WMS, rename the MongoDB folder to MongoDB,old and copy the MongoDB folder from the new install to the old install folder. if there is a MariaDB folder in the old WMS folder, then go into that folder and rename bin to bin.old and copy the bin folder from the new install to the old.

Then try to install 3.6.2.

These didn’t work for me.


Next, they had me do this:

Step 1 : Backup
DB Backup before starting the upgrade:

1.   Command to take Backup of DB :

> TARGETDIR\MariaDB\bin\mysqldump.exe –routines -u<MysqlDBuser> -p<DBpassword> -P<DBPort> -hlocalhost <MysqlDBuser>  > “TARGETDIR\MariaDB\bin\stratus.sql”

This is how it looks when I type it in.

C:\Program Files\DELL\WMS\MariaDB\bin\mysqldump.exe –routines -ustratus -p<yourdatabasepassword> -P3306 -hlocalhost stratus > “C:\Program Files\DELL\WMS\MariaDB\bin\stratus.sql”

Just take out <yourdatabasepassword> and put yours in.

1.   Stop ALL WMS Services.

1.       Tomcat

2.       Memcached

3.       Mqtt

4.       MongoDB

5.       MariaDB

I had a problem deleting the MariaDB even though it said it was shutdown. I had to reboot the server and shutdown the services again. Then I was able to delete it.

1.   Archive the old binaries:

1.       Copy MariaDB from “TARGETDIR\MariaDB” to “TARGETDIR\Archive” folder and Delete  “TARGETDIR\MariaDB” folder

2.       Copy SQL DB folder from “TARGETDIR\Database” to “TARGETDIR\Archive\Database” folder.

Step 2: Upgrade MariaDB
MySQL Upgrade steps:

1.   MariaDB Binary location: []

2.   Copy New MariaDB-10.6.5 Binaries to TARGETDIR\MariaDB folder.

3.   Rename the SQL log file – TARGETDIR\Database\SQL\ib_logfile0 to “ib_logfile0.old”

4.   Rename the SQL log file – TARGETDIR\Database\SQL\ib_logfile1 to “ib_logfile1.old”

5.   Start MySQL service.

6.   Run below command for MySQL Table migration.

>TARGETDIR\MariaDB\bin\ mysql_upgrade -u<MysqlDBuser>  -p<DBPassword> -P<DBPort> –debug-check –debug-info

This is how it looks when I type it in.

c:\program files\dell\wms\mariadb\bin\mysql_upgrade -ustratus -p<yourdatabasepassword> -P3306 –debug-check –debug-info

Just take out <yourdatabasepassword> and put yours in.


1.   Check for “TARGETDIR\Database\SQL\”mysql_upgrade_info” file creation after running the above command successfully.

Step 3: Start All Services
1.   Start ALL WMS Services.

1.       MariaDB

2.       MongoDB

3.       memcahced

4.       mqtt

5.       Tomcat

Launch application and check for sanity.

Step 4: Upgrade to WMS 3.6
I didn’t have to use these steps, so I don’t know if they work.

Optional Step
Rollback Steps for MySQL upgrade:

1.   Stop the MySQL service.

2.   Delete “TARGETDIR\MariaDB” folder

3.   Delete “TARGETDIR\Database\SQL” folder

4.   Copy the Old MariaDB folder from “TARGETDIR\Archive” to “TARGETDIR”

5.   Copy the Old SQL folder from “TARGETDIR\Archive\Database\SQL” to “TARGETDIR\Database”

6.   Start the MySQL service.

7.   Run below command to Restore Mysql DB:

Step1: Drop DB cmd:  >TARGETDIR\MariDB\bin\mysql.exe –verbose -u<MysqlDBuser>  -p<DBPassword>  -P<DBport>  -hlocalhost -e “DROP DATABASE <MysqlDBuser> ”

Step2: CreateDB cmd:  >TARGETDIR\MariDB\bin\mysql.exe –verbose -u<MysqlDBuser>  -p<DBpassword>  -P<DBport>  -hlocalhost -e “CREATE DATABASE <MysqlDBuser> DEFAULT CHARACTER SET utf8 DEFAULT COLLATE utf8_unicode_ci”

Step3:  Restore cmd:  >TARGETDIR\MariDB\bin\mysql.exe –verbose -u<MysqlDBuser>  -p<DBPassword> -P<DBport>  -hlocalhost <MysqlDBuser> < ” TARGETDIR \MariaDB\bin\stratus.sql”