February 22, 2022 at 1:06 pm
#107174
sounds like there is a local setting overwriting what you want in the policy. I would factory reset the device and also, before registering again. Use the “Unregister” button on the device in WMS and then find the “Not Registered” device under devices highlight it again in WMS and choose “Delete” That’s the only way I’ve found to clear any local device policies on a device that you may not be aware up. Once that database object is gone from WMS, your factory rest will be a true reset and pull a fresh policy.