Reply To: Disconnect: Missed heartbeat threshold exceeded

November 16, 2021 at 3:30 am #106557

astee

Participant

Total Post: 34
Frequent Flyer

★★★

And it’s back! Going to send this to Dell Support.

Jim Lathan

Greetings! My name is Jim Lathan, and I am a freelance Systems Engineer/Consultant. I operate Technicalhelp.de also known as WyseHelp.com. Over the 20 years I served in in many roles to include most recently as an Advisory Systems Engineer for Dell. My history with Wyse starts years before the Dell acquisition. Before the purchase of Wyse, I and a hand full of system engineers guided Dell to desktop virtualization which lead Dell to developing its first Thin Client. Having kickstarted the VDI strategy, I moved to the Client Product Group where I co-launched Dells VDI-in-a-box and participated in the vetting of the thin client industry which led to Dell purchasing Wyse. After the acquisition, I moved back into a systems engineer role to help educate and promote the new Dell / Wyse solutions throughout the sales organizations. Years later, I have been active in providing feedback and performing new product evaluations for Wyse and other VDI related solutions. I am also experienced with Citrix, VMware, Microsoft, iGel, Stratodesk, and other cloud-based solutions and Client management suites to include Dell Client Command Suite, SCCM, Intune and WorkspaceOne.

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