Reply To: 3040 and MS Teams optimization

Jim Lathan
  • Total Post: 314
  • Jacked into The Matrix
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When using Microsoft Teams with HDX on Citrix with a DELL ThinOS 9.1.x Client we have (sometimes):

–          Problem with signalization of incoming calls (Call ist not shown in Teams)

–          Lost of Audio-Signal (about 10 sec.) in the middle of a Teams Call (ThinClient user cannot be heard anymore for about 10 seconds)

–          Freeze of Camera

–          Freeze of Screen Sharing

If you connect to the same Citrix Session from a Windows 10 Client or a Linux Clients Client with latest CWA we don’t have these problems.

could anyone please give a soltion for this?